When the Message Matters
The Ammerman Experience is a communications skills development firm that does one thing and one thing only: we show people how to effectively and confidently reach and influence others through the spoken word.

Crisis Communications

Despite an organization's best efforts, accidents and incidents happen, and difficult issues arise. If they are handled well, the organization can demonstrate that it is responsible, caring and competent. If they are mishandled, the organization may be perceived as inept, callous or arrogant. The issue is not if your organization will face a crisis, but rather what will be the nature of the crisis, and when will it occur? More importantly, how well prepared are you to manage it effectively? The Ammerman Experience has veteran status in preparing people to communicate effectively during crisis situations.

High-Emotion Public Meetings Training

A custom workshop or series of training sessions for individuals who speak at or conduct public meetings, especially in situations involving skeptical or hostile audiences. Emphasis is on presenting clear, concise, convincing messages; responding to tough questions; and handling disruptions.

Presenting at or conducting a public meeting where the audience may be upset or even hostile can be an unpleasant task. Moreover, the environment may make it especially difficult for you to convey your message.

In this training, we show people how to deliver an effective presentation and how to respond to tough questions at shareholder, city council and school board meetings, as well as at other public and private forums where emotions may run high. We also teach people how to testify confidently and credibly at legislative, regulatory and other public hearings and in the courtroom. And we prepare industrial companies to respond to public concerns about their operations.

Content of this training includes:

  • How to tell your story in the best possible way
  • The best way to handle antagonists
  • How to appear in command
  • How to use visual aids for maximum effect
  • How to field questions effectively

This training is appropriate for any individual who will speak to audiences of any size – whether external or internal.

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Our newsletter, the Advisor, is full of information on how to face the media, manage crisis situations, speak at public meetings, and deliver effective presentations.

Need a Speaker?

We share our expertise by speaking at various meetings or functions.

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12335 Kingsride Lane
Houston, TX 77024

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