Effective Executive Apologies
After a pipeline company experienced a rather significant oil spill, its top execs found themselves speaking to reporters and holding town hall meetings – to explain the event and apologize for it. In the aftermath of that spill, the company decided its leaders needed some practice in delivering an effective, public apology. The Ammerman Experience created a two-hour, customized session, which it conducted for several small groups of executives.
Communicating During Layoffs
One of our long-time clients, a utility, was undergoing a major restructuring that included job eliminations. Our assignment involved helping several dozen HR and other managers fine tune their communication skills for employee meetings.
Interacting with the News Media During Litigation
A year and a half after a young engineer died from an accidental fall at an industrial plant, his employer predictably found itself in litigation because of the accident. While the company’s attorney was responsible for prepping several employees who most likely would be deposed during the trial, The Ammerman Experience conducted a half-day training session with those employees – preparing them for likely encounters with the news media.
Effective Presentations Training
Our client was the top executive of an international energy company. The venue was the 21st World Energy Congress in Montreal. The event drew more than 3,500 world leaders from governments, the energy industry, research institutions and academia. Think of it as the Super Bowl of energy conferences.
High-Emotion Public Meetings Training
Most people think that everyone supports wind energy. But when a Midwest utility wanted to build more than 40 wind turbines in several communities, a number of individuals and groups organized to oppose the project.