It doesn’t matter what business you’re in: successful managers are the ones who communicate well. Most of your time is spent communicating with owners, employees, clients/customers, etc.
However, in the world of business, communication is a whole lot more than just a person’s ability to talk to his or her employees. Communication is everything — from making sure that everyone is on the same page, to motivating colleagues towards better productivity.
With that in mind, here are three important benefits of communications training for managers.
Being Self Aware
One of the takeaways from communications training is that during the process, you begin to pick up on areas where you can see yourself improving. At the same time, you also see areas in which you have great strength. It’s very important to know your strengths as well as your weaknesses.
Communications training can help. During the course of the training, you get the opportunity to set personal objectives for yourself, allowing you to do your own honest self-assessment. You also have the ability to work one-on-one with another manager who can provide you with information about how others might see you. Lastly, you can receive feedback from other participants during the training.
What usually happens during the last part of that process is this: participants become more aware not only of areas for that they can improve upon, but also of the specific areas where they are viewed as successful communicators. That allows them to build on their unique strengths to deliver messages more powerfully.
The obvious benefit of communications training for managers is improving your communications skills – but the immediate consequence is that these skills increase your value as a professional.
And that’s a good thing, because communication is often identified as a key area for growth, even in professions where it may seem like a secondary skill. For example, technical education in the sciences and engineering does not place a great deal of emphasis on communicating, yet employees of today’s work force have to work intensely with members of their own department while serving on cross-functional teams.
Communication skills training can target the areas that are keeping an individual from contributing their best in such situations. These skills could include organizing your thoughts quickly in high pressure meetings, addressing business rather than purely technical concerns, and taking charge of off-topic discussions. The bottom line is that communication skills enhance technical expertise.
Effective communication also reduces unnecessary competition within departments and helps employees work together harmoniously. The results of a team that works together are high productivity, integrity and responsibility. Employees know their roles on the team and know they are valued. Managers are able to correct employees’ mistakes without creating a hostile work environment.
A manager who openly communicates with his or her subordinates can foster positive relationships that benefit the company as a whole.
It should come as no surprise that communications training results in improved relationships. Managers should walk away from the training with a better understanding of how to best to communicate with customers, peers, and other managers with great success.
One of the reasons why this is the case is that, with the communications training, you learn how different people communicate. You also pick up on individual preferences, and their styles will also come into focus.
For instance, when an individual’s manager has a straight forward, direct communication style, and the individual has a more indirect, subtle style, there might be misunderstandings. Exploring these differences allows for creative solutions such as choosing to start a discussion with a quick overview of key points so that both people are on the same page immediately.
Effective communication in the workplace also plays a prominent role in developing long-lasting employee motivation. One of many positive benefits gained from well-established organizational communication is improved relationships.
Improving relationships between management and staff is important. Employees appreciate good communication coming from management. It produces a healthy work environment. When employees are satisfied with their jobs, they are able to efficiently perform their duties with a positive attitude.
Things will go smoothly when everyone is on the same page, understanding the goals and the direction of where the company is going. Managers can alleviate problems by keeping the lines of communication open.
Help Yourself Help Your Company
Improved self-awareness helps build stronger communication skills, which leads to the enjoyment of better relationships. This chain reaction culminates in the benefit that our clients most often highlight: increased confidence. Although taking a course or engaging a coach is an investment, it is an effective way to enhance already strong technical skills and make you a more well-rounded, valuable employee.
At The Ammerman Experience, we make sure all of these needs are met when you participate in our communications training for managers. If you’re ready to take the next step to help your company, contact us and we’ll be glad to help you.